Author Archives: NEDA

The Only Interview Question That Matters

This single interview question provides the depth and breadth of insight needed to reach a fast, unanimous Hire/Don’t Hire decision. The Single Interview Question: What single project or task would you consider your most significant accomplishment in your career to date? To see why this simple interview question is so powerful, imagine you’re the candidate and

Do You Have a No Tolerance Policy?

In 2010, the Equal Employment Opportunity Commission (EEOC) received 99,922 charges alleging discrimination and/or harassment related to employment—an increase of 7% from 2009. Even though many filed charges were found to have “no reasonable cause,” monetary benefits paid for claims resolved through the EEOC totaled more than $404 million in 2010. This does not

The Value of a Well-Rounded Compensation Package

To attract and retain dealership employees, offer a well-rounded compensation package. Compensation is comprised of four main parts: fixed pay, variable pay, short-term incentive pay, and long-term incentive pay. By utilizing all four parts of compensation, you positively reinforce employee efforts, incentivizing them to continue to work hard by providing them with additional pay.

CRM: The Future of Customer Relations Management

According to business intelligence experts, CRM (Customer Relationship Management) plays a significant role in any business, and can often be the underlying force that defines wise business decisions. More and more business owners are making decisions based on data such as customer demographics and their purchase history than ever before. This type of information can

Sample Employee Computer Usage Policy

Computer Usage Policy “Employees have access to one or more forms of electronic media and services (computers, e-mail, telephones, voice-mail, fax machines, external electronic bulletin boards, wire services, on-line services, the Internet and the World Wide Web). “The company encourages the use of these media and associated services because information technology is our business, because they

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